AB
Andreas B

1 reviews | Active since Jun 2017

04 Sept 2018, 14:43

Unregular update on Transunion.

For the last 4 months Cell C has not updated my payment profile with Transunion and this has pushed my credit rating down, it is your responsibility to ensure that this is updated. I wanted to purchase a new vehicle and due to this it was declined. I spoke to Transunion and all the blame is with Cell C. I urge you to get this done today so my record can show correctly. This is unfair and very unprofessional one thing is sure I will not stay with Cell C you have embarrassed me and made me look like a fool due to your negligent.

0
Replies (2)
Cell C
Cell C's reply04 Sept 2018, 14:50
Official

Good afternoon Andreas

We will ensure that this matter is sorted. Do expect communication from one of our team members.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply05 Sept 2018, 11:16
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,