Unreasonable retention team service

Please ensure *** is cancelled with immediate effect. Lon Govender irritated the hell out of me this morning.

He says I failed security based on address, cause they don't have my current address on the system, I gave them all the other addresses we lived at and still failed.

When we send updates it's not done, same thing happened on my husband's account for which he also did a Hellopeter complaint.