Unreasonable DATA lost and poor Service

Let me lay down some issue that I have had with this company, (they offer are so lucrative and eye catching packages and products)however, getting back to the main reason why I am unpleasantly and immensely irritated and feed-up are the following reasons. - Coming over from my long relationship with MTN (of roughly 12 years) to Cell C for their Friday special packages they launch on their IPhone 8 XR with 3000 Min 3000 SMS and 10 Gig Data day/night and 20 Gigs promotional data for the lucrative price of R 999 PM SO here goes I purchased the packages from Galleria Mall Amanzimtoti on 12/04/2019, Anneline Cell C manager assisted me with the contract, I queried on the 12/04/2019 if on this package if I could load more data as when I used MTN I used roughly 20 Gig a month maximum. Anneline rep**** with a yes(I still cannot load my own data until today, I need to call in to get this done). Secondly when porting my number over from MTN to Cell C Anneline said that this can take up to 48 Hours as it is the weekend, she said I would know once the porting was complete when my current MTN number has stopped working, this was very ironic as I refereed a rugby match the next morning at 8 and my MTN was still working fine, after my rugby game at about 11am my MTN number was not working anymore, so I figured that the number ported through(taking note that I was still using my old IPhone 7 and took the new phone with the new Cell C sim card home and left it off in my office at home)when I got home i took the CellC sim card out of the new IPhone and put it in my IPhone 7 and checked the data and if it was working and it did, pleased with the result i left the Sim Card in my Iphone 7 and continued my merry way.

Take note here from 13/04/19 until 17/04/19 (4 Days)26 GIG of data just gone, I went through to query this at Galleria and Anneline agreed that that was very suspicious, and told me that she could only escalate on the 23/04/2019 due to the company not working of the public holidays, I told her I cannot accept this as Cell C is not honest with their practise, Anneline told me she would sort it out, so I requested that she should load 10 gigs data for me as I use my IPhone for business 24/04/2019, and she did, on the 26/04/2019 the 10 GIGS gone also just disappeared, I returned back to the store and asked her how is it possible to use 36 gigs of data in 6 days. (also please note my phone automatically connects to my WIFI at home so it is actually 36 gigs in 4 days, 9 gigs a day of data) and Anneline once again agreed that that is not correct and said she has not even received an notification from her head office still. This has never happened to me when I was with MTN, which I mentioned to Anneline and this is where the service not started to drop as it was great up until my constant enquiring about a service and product, I told here I have to use my GPS to get to my meetings and she would now need to load another 10 gigs as i have no other alternative means of using my phone, but wait( 01/05/10 10 gigs was loaded, used that 10 gigs up until 15/05/2019) I thought they have sort their issues out and but for an entire 2 weeks i have only a couple of SMS's saying that things are been escalated and that as it, I have to go back to the store now to load the data, so when I got to the store Anneline gave me the email she sent through to her superior 30 minutes prior concerning my unhappiness and that I would close this contract if this is not sorted out. I then told her it looks like it might be shorted out and that they will just need to reimburse me the other data if the contract has been sorted, so I asked to load another 10 GIGS data as the prior 10 gigs lasted 15 days, (I told Anneline about this and she said that sounds about right, and I agreed, based on my previous experience)so on the 15/05/2019 she loaded 10 gigs, and I went on my way hoping to hear from Cell C soon, today 16/05/2019 10 gigs just disappeared like i cant even explained what happened to it, just vanished, the notorious Cell C data ******* have come back to get me, so within 1 month 60 GIG data used excluding weekends and evenings as I automatically link to my WIFI at home, I queried this and the answer I get is "Sir our IT department has picked up that you have used all the data, and I told her Anneline that it is impossible for me to use 60 GIG for general business emails, Whatsapp, GPS and Youtube, no downloading of anything, this is impossible and Cell C has made a concerted effort to not wanna to take the responsibility of their systems failure and failing to keep a new client happy, I am appalled at the way Cell C just try and leave things to be without trying to sort out the issue at hand, i want to cancel my contract with immediate effect at no additional cost to me but the pro rata cost for the mid month to mid month, and i will bring the unused IPhone XR back in

No one from Cell C is making an effort to sort this out, i would love to leave this company as the above rate and go back to previous MTN provider ********** 484