HL
Hilda L
1 reviews | Active since May 2011
12 Mar 2020, 10:44
Unprofessional, ********* and awful customer service!
Unprofessional, ********* and awful customer service! To date we have not received any follow up from Cell C. We have sent them the reference number, the account number and information relevant to the dispute. Still no feedback. They constantly ask for the same information. We will continue to post these until we receive proper compensation and our dispute is resolved.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
12 Mar 2020, 13:37Good Day Hilda
As per our records, your query was resolved.
We have sent you an email with confirmation of the resolution that was previously provided.
^TN
As per our records, your query was resolved.
We have sent you an email with confirmation of the resolution that was previously provided.
^TN
Cell C's reply12 Mar 2020, 13:37
Official
Good Day Hilda
As per our records, your query was resolved.
We have sent you an email with confirmation of the resolution that was previously provided.
^TN
As per our records, your query was resolved.
We have sent you an email with confirmation of the resolution that was previously provided.
^TN
HL
Hilda L's updateReviewer Update
12 Mar 2020, 15:49It is shocking and disappointing that your feedback is that you have already offered compensation equivalent to our package and that Cell C is unable to compensate more.
You have no idea what it cost our business to be without any service and having to use a cell phone to make calls due to the phones not working. We will continue to include reviews on Hellopeter until we are compensated accordingly.
You have no idea what it cost our business to be without any service and having to use a cell phone to make calls due to the phones not working. We will continue to include reviews on Hellopeter until we are compensated accordingly.
HL
Hilda L's update12 Mar 2020, 15:49
Reviewer Update
It is shocking and disappointing that your feedback is that you have already offered compensation equivalent to our package and that Cell C is unable to compensate more.
You have no idea what it cost our business to be without any service and having to use a cell phone to make calls due to the phones not working. We will continue to include reviews on Hellopeter until we are compensated accordingly.
You have no idea what it cost our business to be without any service and having to use a cell phone to make calls due to the phones not working. We will continue to include reviews on Hellopeter until we are compensated accordingly.