LG
Luyolo G
1 reviews | Active since Mar 2019
07 May 2021, 13:47
Unprofessional Service
Hi I would like to complain about the recent service i have received from your company. I am even considering terminating my contract. I called on 03/05/2021 and asked for a migration, agent i spoke to advised that she will log a query which she did. A lady named Happiness called me and told me about a 50MB deal then i asked for Home Connecta deal (200M) she then she will not be able to assist i should call 084145. Yesterday i call the number agent Rethabile tells me she cannot assist i ask to speak to a team leader named Babalo little did i know as i was speaking to this so called team leader he dropped the line on me. I am furious
I hope to hear from you soon with a solution
Regards Nwabisa
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
07 May 2021, 14:07Hi Luyolo
We would like to sincerely apologise for the standard of service rendered to you.
Your query has been escalated to our Social Media Support team for further assistance. One of the consultants will contact you.
^MM
We would like to sincerely apologise for the standard of service rendered to you.
Your query has been escalated to our Social Media Support team for further assistance. One of the consultants will contact you.
^MM
Cell C's reply07 May 2021, 14:07
Official
Hi Luyolo
We would like to sincerely apologise for the standard of service rendered to you.
Your query has been escalated to our Social Media Support team for further assistance. One of the consultants will contact you.
^MM
We would like to sincerely apologise for the standard of service rendered to you.
Your query has been escalated to our Social Media Support team for further assistance. One of the consultants will contact you.
^MM
