1 reviews | Active since Nov 2015
Unprofessional, No care attitude
I went Clearwater branch Cell C on Sunday (15/11/2015) where I spoke to the most unprofessional rude person when enquiring about the buy out contract option. She requested required documents which I obviously did not have all. I immediately walked out the shop because of the rude attitude. I went back the Monday morning with the requested documents and needles to say I still required other documents that wasn't requested the previous day. I then immediately obtained all documents such as bank statement etc. and handed it in +/- 10:30 AM. <br> I went back that evening at 18:00 and still Cell C was verifying the account. Yesterday I tried contacting Brian 5 times and left messages every time and not one phone call back. Needles to say I have still heard anything from him. I am in the service Industry and if I speak to or be unprofessional like this Cell C branch staff to my clients I will loose all my business / clients.<br> I also loaded a complaint / issue / frustration on Cell C's website yesterday afternoon and there is a Auto response to say I will be contacted soon which also has not happened as yet. I realise that my R800 a month contract means nothing to Cell C, shocking...
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
