KS
Kopano S

1 reviews | Active since Feb 2017

17 Feb 2017, 15:01

Unprofessional Ethics

<p>Hi</p> <p> </p> <p>I app**** for a contract with Cell C on the 30th of January 2017 and i was assisted by Kholiwe who advised me that my contract has been approved for a Iphone 6s and will get delivery within 5 to 7 working days. I called on the 7th to follow-up on my contract and i was advised that my documents are with their validation department. From that time till now i have not received any feedback on my application and have not received delivery.</p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply17 Feb 2017, 15:26
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply20 Feb 2017, 08:22
Official

Skhumbuzo could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply23 Feb 2017, 08:17
Official

Skhumbuzo has been in contact with you to assist with this matter.

Regards

Cell C | PN