1 reviews | Active since Jul 2011
Unprofessional Conduct
I have had a Chatmore 200 postpaid contract for a long while now on a month to month basis after my 24 month contract ended. I noticed on my Statement for Septemeber my contract was upgraded to Pinnacle contract . This was done without my consent either in writing or telephonically. My previous contract had a recurring data bundle of 1GB as the chatmore 200 did not have sufficient data. The new contract includes data but I am still paying for the recurring bundle as well now. I would like to understand why the contract was changed firstly at least give me the details of what your have changed my contract to so that I can understand what I am paying for and to see if it actually suitable. I am ready to cancel this contract with immediate effect if this is not rectified.
Thank you for getting in touch with us.
Your query has been escalated.
Do expect further communication from our support team.
^YM
Thank you for getting in touch with us.
Your query has been escalated.
Do expect further communication from our support team.
^YM
