SQ
SINAZO Q

1 reviews | Active since May 2017

18 May 2017, 13:32

Unprofessional and Robery

<p>I had a contract with cell C for 24 months. In April I went to the store in Tygervalley second floor to enquire about my contract, then they told me it ended on the 26th March 2017. They were busy telling me when your contract is ending, someone was suppose to call me 3 months in advance, but I`ve never received any calls or e-mails from them. Then I was told I will keep on paying till June. Then what am I paying for exactly now? I even cancelled my sim card. They didn`t even bother to call me and let me know about my contract ending. This treatment is unfair and unprofessional.</p>

0
Replies (3)
Cell C
Cell C's reply18 May 2017, 15:20
Official

Hi Sinazo

We have referred this matter to one of our team members for assistance. Do expect communication and be assured this will be sorted.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

SQ
SINAZO Q's update17 Aug 2017, 23:56
Reviewer Update
Thank you. Atleast this was sorted out.
Cell C
Cell C's reply18 Aug 2017, 10:12
Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Best regards,