LM
Letlhogonolo M
1 reviews | Active since Aug 2023
31 Aug 2023, 12:52
Unprofessional and lack of help
My sim card got damaged 4 months ago, and i went to a cell c store to rica only to find out that they are closed i called the customer care line they told me i must go to the store same story as always
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
31 Aug 2023, 13:28Dear Letlhogonolo Lucky Mabele
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience.
Please purchase a non-registered sim card at any retail outlet and revert back to us we will be happy to assist you.
Regards
^MM
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience.
Please purchase a non-registered sim card at any retail outlet and revert back to us we will be happy to assist you.
Regards
^MM
Cell C's reply31 Aug 2023, 13:28
Official
Dear Letlhogonolo Lucky Mabele
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience.
Please purchase a non-registered sim card at any retail outlet and revert back to us we will be happy to assist you.
Regards
^MM
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience.
Please purchase a non-registered sim card at any retail outlet and revert back to us we will be happy to assist you.
Regards
^MM
LM
Letlhogonolo M's updateReviewer Update
31 Aug 2023, 13:38Dear Sir/madam'I have being given the same information with no help am in a meeting kindly call me at 15:00
LM
Letlhogonolo M's update31 Aug 2023, 13:38
Reviewer Update
Dear Sir/madam'I have being given the same information with no help am in a meeting kindly call me at 15:00
Cell C's replyOfficial
31 Aug 2023, 14:02For our team to assist please provide us with the new unregistered RICA Card serial number, the number in question and an alternate contact number via Private reply to safeguard your personal information from the public.
^MN
^MN
Cell C's reply31 Aug 2023, 14:02
Official
For our team to assist please provide us with the new unregistered RICA Card serial number, the number in question and an alternate contact number via Private reply to safeguard your personal information from the public.
^MN
^MN
LM
Letlhogonolo M's updateReviewer Update
07 Sept 2023, 11:51***
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Letlhogonolo M's update07 Sept 2023, 11:51
Reviewer Update
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