Unprofessional after sales service

<p>I recently got a contract with Cell C for 10GB a month for R249 which I thought was such a good deal and what great service as everything was done on the phone and the WIFI device was delivered.</p> <p>Now that I have accessed the device I discoved that this is a 1GB package for R140 ish. So the wrong package was loaded onto the sim. So why is it, an impossible task to get this changed to the right package. I logged a call on 11 of December. I can supply you with the reference. I have phoned paractically everyday since to sort this out and have spoken to numerous people. How difficult can you make this for a new customer. I am very close to cancelling this contract as this is not what I asked for. </p> <p>Wow....im astonished at the bad customer service. Please can someone who actually knows what they are doing from Cell C sort this out .</p>