KB
Kershia B
1 reviews | Active since Mar 2021
19 Sept 2021, 16:00
Unprofessional
CellC professionalism is pathetic. My line went from HL to DP without anyone making any contact with me. From my understanding your line should go from HL status to DT and then DP. Saturday evening without any warning without any call from Cell C I get just loose network and couldn’t understand why until I called in to call center which I obviously couldn’t get help.
We are in the situation we in due to been retrenched by Cell C . We were abruptly retrenched and now abruptly cut off. I can be contacted on ***
Helpful (0)
Replies (6)0
Replies (6)KB
Kershia B's updateReviewer Update
20 Sept 2021, 10:48I have been calling in this whole morning been given different numbers to call which I’m not getting through. I know my account in arrears and no one has contacted me from cellc and how does a line go from HL to DP. I’m waiting for an important call regarding a job how would I receive the call . Yes I would like to make arrangements and please have my number reinstated/retained.
KB
Kershia B's update20 Sept 2021, 10:48
Reviewer Update
I have been calling in this whole morning been given different numbers to call which I’m not getting through. I know my account in arrears and no one has contacted me from cellc and how does a line go from HL to DP. I’m waiting for an important call regarding a job how would I receive the call . Yes I would like to make arrangements and please have my number reinstated/retained.
KB
Kershia B's updateReviewer Update
20 Sept 2021, 10:50I was advised by Senzo this morning to make arrangement and that my line can be reinstated I need urgent assistance. The line could of been DT from HL why DP
KB
Kershia B's update20 Sept 2021, 10:50
Reviewer Update
I was advised by Senzo this morning to make arrangement and that my line can be reinstated I need urgent assistance. The line could of been DT from HL why DP
KB
Kershia B's updateReviewer Update
20 Sept 2021, 11:00Dear customer
Send an email to *** or *** or
contact on *** option 4
Regards
Cell C
***
***
Don’t go through
Send an email to *** or *** or
contact on *** option 4
Regards
Cell C
***
***
Don’t go through
KB
Kershia B's update20 Sept 2021, 11:00
Reviewer Update
Dear customer
Send an email to *** or *** or
contact on *** option 4
Regards
Cell C
***
***
Don’t go through
Send an email to *** or *** or
contact on *** option 4
Regards
Cell C
***
***
Don’t go through
Cell C's replyOfficial
20 Sept 2021, 11:45HI,
Thanks for taking the time to bring this to our attention.
We will use the feedback as we work at resolving your query.
Please await our call.
^YM
Thanks for taking the time to bring this to our attention.
We will use the feedback as we work at resolving your query.
Please await our call.
^YM
Cell C's reply20 Sept 2021, 11:45
Official
HI,
Thanks for taking the time to bring this to our attention.
We will use the feedback as we work at resolving your query.
Please await our call.
^YM
Thanks for taking the time to bring this to our attention.
We will use the feedback as we work at resolving your query.
Please await our call.
^YM
KB
Kershia B's updateReviewer Update
20 Sept 2021, 11:51I await you’ll call and urgent assistance Contact ***
KB
Kershia B's update20 Sept 2021, 11:51
Reviewer Update
I await you’ll call and urgent assistance Contact ***
KB
Kershia B's updateReviewer Update
20 Sept 2021, 13:10I just received the below sms.
Please note my prepaid number *** should not be changed .
My *** is the one DP and all I want is it to be reinstated on the original sim.
Your contact details have been changed: *** has changed to ***. If you did not initiate this, please call Discovery on ***
Please guys I’m having heart problems here.
Please note my prepaid number *** should not be changed .
My *** is the one DP and all I want is it to be reinstated on the original sim.
Your contact details have been changed: *** has changed to ***. If you did not initiate this, please call Discovery on ***
Please guys I’m having heart problems here.
KB
Kershia B's update20 Sept 2021, 13:10
Reviewer Update
I just received the below sms.
Please note my prepaid number *** should not be changed .
My *** is the one DP and all I want is it to be reinstated on the original sim.
Your contact details have been changed: *** has changed to ***. If you did not initiate this, please call Discovery on ***
Please guys I’m having heart problems here.
Please note my prepaid number *** should not be changed .
My *** is the one DP and all I want is it to be reinstated on the original sim.
Your contact details have been changed: *** has changed to ***. If you did not initiate this, please call Discovery on ***
Please guys I’m having heart problems here.