unprofessional

Complaint sent o 2015/11/24. <br> I have two contacts with Cell C one of these are for a Blackberry I have had issues with the phone since month two of the contract. It has been in and out of repairs quite a few times one of the times it came back with no back cover which I replaced myself from my own pocket. The phone had problem again and it was booked in via the Sandton branch under ref PRE679167. The phone came back not fixed the consultant advised me that it was not fixed c this time and also not the previous time it was booked in as this does not reflect on the system he asked me what was said to me when I collected the phone. I advised that I was under the impression that it was fixed the previous time he advise it wasn't fixed then and they will not fix it now due to some number not reflecting.<br> I refused to take back the phone knowing now that it was never fixed he advised me that he was going to book it in again. Below are all the Incident numbers I have received with absolutely no resolution.<br> <br> Incident: ***<br> Incident: ***<br> Incident: ***<br> Incident: *** and Incident: *** [Incident: ***]<br> Incident: ***<br>