NT
Nonhlanhla T
1 reviews | Active since Aug 2011
29 Jan 2016, 08:31
Unprocessed Airtime
I bought airtime from CellC via internet banking from Standard Bank for R25 on the 22nd Jan 2016. I did not receive the airtime but my bank account was debited. IA have called the call center several times no luck, sent emails with proof that my bank account was debited,still no luck,. I cant wait for my contract to expire so I can move to another network. The service I have been receiving from CellC is outrageous.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
29 Jan 2016, 08:56Hello Tsnono,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Jan 2016, 08:56
Official
Hello Tsnono,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
29 Jan 2016, 08:56Hello Tsnono,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Jan 2016, 08:56
Official
Hello Tsnono,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,