Unparalleled Inefficiency: The C Cell Experience

MY CONTRACT WAS CANCELLED WAS ON TIME AS I DID 'NOT' WANT AN UPGRADE. THE ACCOUNTS DEPT AT C CELL SIMPLY 'FORGOT' TO CANCEL THE ITEMISED BILLING. TO THIS DAY THEY STILL HAVENT CLEARED MY ACCOUNT BUT INSTEAD WENT AND LISTED ME ON ITC FOR:

An amount of R439.00 listed as 'in arrears' on ITC. Could you please clarify what this charge pertains to? I insist on its immediate removal. I require written confirmation that my account has been fully resolved. TRYING TO GET GET C CELL ACCOUNT dept to do thieir work is like pulling teeth.