RM
Rirhandzu M
1 reviews | Active since Sept 2019
20 May 2025, 11:54
UNPAID CELL PHONE CLAIM
I HAD TO CANCEL INSURANCE FOR THE SECOND TIME DUE TO CELLC FAILING TO PAY FOR THE SECOND TIME IN TWO YEARS. CELL C IS REALLY A ****
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Cell C's replyOfficial
20 May 2025, 12:01Dear Rirhandzu Mkhari,
Thank you for contacting Cell C.
We’re truly sorry to hear about your experience and the repeated frustration caused by your insurance claims not being fulfilled. This is not the experience we aim to provide, and we understand how disappointing it must be.
We would like to investigate this further and assist you directly. Please send us your Cell C number or claim refrence number so that our team can review your insurance claim with Device Insurance and provide clarity on the matter.
Your feedback is important, and we’d like the opportunity to make things right.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We’re truly sorry to hear about your experience and the repeated frustration caused by your insurance claims not being fulfilled. This is not the experience we aim to provide, and we understand how disappointing it must be.
We would like to investigate this further and assist you directly. Please send us your Cell C number or claim refrence number so that our team can review your insurance claim with Device Insurance and provide clarity on the matter.
Your feedback is important, and we’d like the opportunity to make things right.
Kind regards,
Cell C | TM
Cell C's reply20 May 2025, 12:01
Official
Dear Rirhandzu Mkhari,
Thank you for contacting Cell C.
We’re truly sorry to hear about your experience and the repeated frustration caused by your insurance claims not being fulfilled. This is not the experience we aim to provide, and we understand how disappointing it must be.
We would like to investigate this further and assist you directly. Please send us your Cell C number or claim refrence number so that our team can review your insurance claim with Device Insurance and provide clarity on the matter.
Your feedback is important, and we’d like the opportunity to make things right.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We’re truly sorry to hear about your experience and the repeated frustration caused by your insurance claims not being fulfilled. This is not the experience we aim to provide, and we understand how disappointing it must be.
We would like to investigate this further and assist you directly. Please send us your Cell C number or claim refrence number so that our team can review your insurance claim with Device Insurance and provide clarity on the matter.
Your feedback is important, and we’d like the opportunity to make things right.
Kind regards,
Cell C | TM