1 reviews | Active since Nov 2014
Unlearned, ***********, full of lies
In January my bill was way expensive and upon inquiry I learnt that my other sim had been cloned. I decided to settle the accounts and have them closed, with one number migrated to prepaid and the other recycled. The account were paid off in Jan, with stipulated amounts for each paid into Cell Cs account and both accounts were closed. I even paid an extra R1024 for unstipulated amount that may arise to close off the accounts. Amd this is the amount the conaultant commisioned me to pay. Both accounts were ending in March.<br> <br> In Feb Cell C decided to debit my account with R802 for Jan usage which was unwarranted given that I had cancelled my contracts, with an extra amount of R1024 in their account. I have been calling Cell C since to refund my money only to be met with unskilled, untrained, misinformed, no good consultants who cant even add numbers that my \claims"have been escalated to the admin dep. <br> <br> To this day I still do not have a valid response on when the money will be paid back. To make matters worse"
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
