RV
Ryan V
1 reviews | Active since Aug 2015
27 Aug 2015, 12:20
********ly debited
3 months ago I requested that my contracts be settled earlier then expected cell c gave me settlement amounts which I paid in full now I have been debited 3 times lucky for me I had left no funds in my account when I contacted them they admitted that they have made an error by not allocating the funds properly but are still taking too long to resolve the problem and I afraid once I receive my salary I will be debited again I really need this sorted asap in today's time mistakes like these leave the customer with a sour taste in their mouth I will think twice about taking a contract with cell c
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
29 Aug 2015, 08:03Hello Rcv,
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Aug 2015, 08:03
Official
Hello Rcv,
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behavior rectified.
We want all our customers to be given proper service.
Regards
Cell C | PN
Best regards,