1 reviews | Active since Apr 2017
******** threats and demands
<p>On 2017/05/19 I received an sms from Cell C that I must make a payment agreement or I will be blacklisted. This was after an sms notifying that my service will be suspended. What happened, January 2017 all payments wnet through!!! February 2017 the same. I informed Cell C that I have changed employers and my payment date is changing to the 5th. 25th of March Cell C submits debit order and it came back, because I am only paid on the fift from now. Then a payment for March was taken beginning of April and another payment on 28 April for April month!!! Then on the 15th May a debit order went of, was returned as there was not enough money in my account and I asked the bank to reverse the debit orders. NOW on the 19th of May I am told I am 30 days in arrears????? Somebody there does not know basic maths, and does not understand dates. I will rather cancel my contract as it is due to end July 2017, but I will sure as hell never deal with Cell C again. Utterly pathetic service and complaint resolution</p>
Hi Dirk
We have referred this matter to one of our team members for assistance. Do expect communication and be assured this will be sorted.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Dirk
We have referred this matter to one of our team members for assistance. Do expect communication and be assured this will be sorted.
We apologize for the inconvenience caused.
Regards
Cell C | PN
