KJ
Kaveen J

1 reviews | Active since Jan 2011

24 Nov 2015, 10:12

******** SHARING OF PRIVATE INFORMATION

I made a complaint a few weeks back on constantly receiving harassing phone calls from Cell C dealer call centres wanting to cell me more contracts or renew existing contracts. Shortly after the call I received a phone call from a CLUELESS call center agent who had absolutely no answers for me other than a **** apology.<br> <br> Today I received yet another frustrating call from Rush who represents herself as \CELL C"and that she is calling me with a fantastic offer!!!!! I have over 70 contracts combined on my personal and business account with Cell C and I have a relationship manager from YCELL who exclusively takes care of my personal and business needs. WHY THEN????? Does Cell C have the right to share my personal information ********LY with its dealer network to call me and harass me with marketing nonsense???<br> <br> Number Ruth called from is zero eight seven eight two five zero six seven zero >>> TO HELP CELL TRACE WHO THE HELL IS HARASSING ME ON THEIR BEHALF!!!!<br> <br> I have heard that VODAFONE does not harass their corporate customers or ********ly share their corporate clients details with anyone. CELL C should take a page from Vadacom's ethics book and LEARN!!!"""

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Replies (1)
Cell C
Cell C's reply24 Nov 2015, 10:15
Official
Hello tenfifteen,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN