TM
Tebogo M

1 reviews | Active since Oct 2022

25 Oct 2022, 10:47

******** deductions and ******** Debt owed

I am Tebogo Joseph Moitse, the time i opened my cell c contract i was informed that it was a 2 year contract and i signed those documents, after the two year i was convinced that i was finished with my cellphone contract but realised that they were still deducting, so i went in theire store and confronted them and was given a number to call and i did just that, but they did it again the following month, so i went in again and i was given a number again to call so they told me it was sorted out in 2020 that was the last time they deducted and called, i was surprised to find out that last month and this month September 2022 they started to deduct again when i went in store they told me i owed around R5300 and i havent even used that number since 2020 December, I am furious and angry with how this company treats people and handle our complaints

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Replies (1)
TM
Tebogo M's update25 Oct 2022, 16:22
Reviewer Update
I Hope i get the assistance that i need, as i know that i am a person who hates being behind with payments so what i encounted with you guys Cell c is really frustrating and it affects my credit record, i am honestly not feeling well at all as this is also affecting me health wise. please do assist me as soon as possible (Tebogo Joseph Moitse)