BK
Bongiwe K
1 reviews | Active since Sept 2017
26 Nov 2021, 07:36
******** debit orders
Exactly a month ago, 26th October i wrote a review on Cell C's **********ly debiting my account after i had cancelled my contract with them. This morning i woke up to yet another debit of R2677. After my last month's complaint, I was given a ticket number CF194706. Since then i have been receiving automated emails with a name Thulile Mkhize ***) stating that my case was escalated to finance for a refund, since the 26th of October, refund has not been done yet but they go ahead and debited my account yet again. It's a lot of money to keep debiting people.
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Replies (1)Cell C's replyOfficial
26 Nov 2021, 08:47Hi Bongiwe
Thank you for contacting Cell C.
Did you send through the bank statement regarding the debits that were taking place?
Regards
^MP
Thank you for contacting Cell C.
Did you send through the bank statement regarding the debits that were taking place?
Regards
^MP
Cell C's reply26 Nov 2021, 08:47
Official
Hi Bongiwe
Thank you for contacting Cell C.
Did you send through the bank statement regarding the debits that were taking place?
Regards
^MP
Thank you for contacting Cell C.
Did you send through the bank statement regarding the debits that were taking place?
Regards
^MP
