******** debit orders after cancelling fiber contract

I canceled my contract with cell c in May 2021 and told them that I got a better deal with Vodacom. As per contract agreement with cell c where I needed to give them a month’s notice. My notice period was June and starting a new contract with Vodacom in July.

New connection with Vodacom commenced on the 1 of July. However, cell c debited my account for R799 and I queried this with them and they said they would stop it. I reversed the transaction with my bank. August they debited again now R1598, I emailed them again with no response then I reversed the debit again. September they debited my account again for an amount of R2607. My bank said they couldn’t stop the debits because cell c keeps using different references and the amounts are different so we reversed it again.

To my absolute shock, my account was debited again last nite for R2607. Cell c has not provided me with internet service since July as I was already with Vodacom so what they are doing is ********. I have tried calling them and emailing them with no luck. I have even considered changing my bank account which is not fair because I’ve been using this bank account for more than 15 years. All I ask is that they stop debiting my account and to please refund the R2607 they debited last night. This is extremely frustrating because I didn’t budget for this as I am already paying for fibre with another internet provider.