DM
Daliwonga M
1 reviews | Active since Nov 2018
09 Nov 2018, 06:41
UNKNOWN CELL C ACCOUNT ON MY CREDIT RECORD
I checked my credit record on the 8th November 2018 because i want buy a vehicle. To my surprise i have an Unknown Cell C account which i owe R2005-00. I don't have any account i don't have any product from Cell C, I never agreed to any cell phone contract where online or telephonically even at branch. Actually last week one of their call center agents called me about my inactive product, i clear told the gentleman there was no need to continue with conversation since i never had a Cell C product . I never took any action since i thought it was a ****. only yesterday when i was going through my WestBank account which has a function to check credit record i realized that Cell C is reflected as one of creditors. Kindly assist since the customer care number plays music forever.
Helpful (0)
Replies (27)0
Replies (27)
Cell C's replyOfficial
09 Nov 2018, 08:09Good morning Daliwonga
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply09 Nov 2018, 08:09
Official
Good morning Daliwonga
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's replyOfficial
09 Nov 2018, 10:12Kindly refer to Maropeng's email as he could not reach you on your contact number.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply09 Nov 2018, 10:12
Official
Kindly refer to Maropeng's email as he could not reach you on your contact number.
Regards
Cell C | PN
Regards
Cell C | PN
DM
Daliwonga M's updateReviewer Update
09 Nov 2018, 11:35Thanks for speedy feedback, i have since returned Maropeng's call and email. i will submit requested documents by end of business this afternoon. and update once problem is resolved
DM
Daliwonga M's update09 Nov 2018, 11:35
Reviewer Update
Thanks for speedy feedback, i have since returned Maropeng's call and email. i will submit requested documents by end of business this afternoon. and update once problem is resolved
Cell C's replyOfficial
13 Nov 2018, 09:44Noted, Maropeng confirmed that he has received the documents and escalated the matter for further assistance.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply13 Nov 2018, 09:44
Official
Noted, Maropeng confirmed that he has received the documents and escalated the matter for further assistance.
Regards
Cell C | PN
Regards
Cell C | PN
DM
Daliwonga M's updateReviewer Update
28 Sept 2020, 10:57Morning
regarding the above enquiry, i was thinking its resolved by now, to my surprise i picked it up that the account is still in existence on my dept review process that i am going through. i have the reference number *** from Cell C's call center. I must await feedback in the next 3 days according the call center personel.
regarding the above enquiry, i was thinking its resolved by now, to my surprise i picked it up that the account is still in existence on my dept review process that i am going through. i have the reference number *** from Cell C's call center. I must await feedback in the next 3 days according the call center personel.
DM
Daliwonga M's update28 Sept 2020, 10:57
Reviewer Update
Morning
regarding the above enquiry, i was thinking its resolved by now, to my surprise i picked it up that the account is still in existence on my dept review process that i am going through. i have the reference number *** from Cell C's call center. I must await feedback in the next 3 days according the call center personel.
regarding the above enquiry, i was thinking its resolved by now, to my surprise i picked it up that the account is still in existence on my dept review process that i am going through. i have the reference number *** from Cell C's call center. I must await feedback in the next 3 days according the call center personel.
Cell C's replyOfficial
28 Sept 2020, 16:16Good Day Daliwonga
Thank you for making contact with Cell C.
The matter has been escalated, our team will look into it and come back with feedback.
^NS
Thank you for making contact with Cell C.
The matter has been escalated, our team will look into it and come back with feedback.
^NS
Cell C's reply28 Sept 2020, 16:16
Official
Good Day Daliwonga
Thank you for making contact with Cell C.
The matter has been escalated, our team will look into it and come back with feedback.
^NS
Thank you for making contact with Cell C.
The matter has been escalated, our team will look into it and come back with feedback.
^NS
DM
Daliwonga M's updateReviewer Update
29 Sept 2020, 11:18Morning
Thanks for the feedback.
Regards
D.Maphoi
Thanks for the feedback.
Regards
D.Maphoi
DM
Daliwonga M's update29 Sept 2020, 11:18
Reviewer Update
Morning
Thanks for the feedback.
Regards
D.Maphoi
Thanks for the feedback.
Regards
D.Maphoi
DM
Daliwonga M's updateReviewer Update
26 Apr 2021, 14:34Hello Peter
This issues is not yet resolved, to my surprise this morning , i wanted to upgrade my MTN contract only to find out that i am blocked by Cell C, for what for the same issue above. I was under the impression its resolved given the commitment from Cell C personnel on previous communication above. to what extent i they to spoil my reputation. i never had a cell cell contract and never will by the look of things. they even close their only branch in town Secunda.
Can we get closure on the issue. I have been welcome to investigations, but nothing comes forth i end up thinking its resolved.
This issues is not yet resolved, to my surprise this morning , i wanted to upgrade my MTN contract only to find out that i am blocked by Cell C, for what for the same issue above. I was under the impression its resolved given the commitment from Cell C personnel on previous communication above. to what extent i they to spoil my reputation. i never had a cell cell contract and never will by the look of things. they even close their only branch in town Secunda.
Can we get closure on the issue. I have been welcome to investigations, but nothing comes forth i end up thinking its resolved.
DM
Daliwonga M's update26 Apr 2021, 14:34
Reviewer Update
Hello Peter
This issues is not yet resolved, to my surprise this morning , i wanted to upgrade my MTN contract only to find out that i am blocked by Cell C, for what for the same issue above. I was under the impression its resolved given the commitment from Cell C personnel on previous communication above. to what extent i they to spoil my reputation. i never had a cell cell contract and never will by the look of things. they even close their only branch in town Secunda.
Can we get closure on the issue. I have been welcome to investigations, but nothing comes forth i end up thinking its resolved.
This issues is not yet resolved, to my surprise this morning , i wanted to upgrade my MTN contract only to find out that i am blocked by Cell C, for what for the same issue above. I was under the impression its resolved given the commitment from Cell C personnel on previous communication above. to what extent i they to spoil my reputation. i never had a cell cell contract and never will by the look of things. they even close their only branch in town Secunda.
Can we get closure on the issue. I have been welcome to investigations, but nothing comes forth i end up thinking its resolved.
DM
Daliwonga M's updateReviewer Update
29 Apr 2021, 10:26Please this time get it resolved.
DM
Daliwonga M's update29 Apr 2021, 10:26
Reviewer Update
Please this time get it resolved.
DM
Daliwonga M's updateReviewer Update
29 Apr 2021, 10:27When can I get feedback, this has been long outstanding? My number ***
DM
Daliwonga M's update29 Apr 2021, 10:27
Reviewer Update
When can I get feedback, this has been long outstanding? My number ***
Cell C's replyOfficial
29 Apr 2021, 11:03Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
^PN
^PN
Cell C's reply29 Apr 2021, 11:03
Official
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
^PN
^PN
DM
Daliwonga M's updateReviewer Update
01 May 2021, 19:08My office number +***5 office number available on it monday to friday. and the one above: ***, the reason i wanted to upgraded with MTN was that the number cell battery dies quite soooner. Ten 10:00 will be a convinient time. Hope u getting somewhere
DM
Daliwonga M's update01 May 2021, 19:08
Reviewer Update
My office number +***5 office number available on it monday to friday. and the one above: ***, the reason i wanted to upgraded with MTN was that the number cell battery dies quite soooner. Ten 10:00 will be a convinient time. Hope u getting somewhere
DM
Daliwonga M's updateReviewer Update
10 May 2021, 13:20afternoon Cell C Team
i would like to know the status of my problem ,i have since went to private communication as suggested on previous communications above, that has not yielded any results.
what do i have do on my side i am getting frustrated.
regards
D.Maphoi
i would like to know the status of my problem ,i have since went to private communication as suggested on previous communications above, that has not yielded any results.
what do i have do on my side i am getting frustrated.
regards
D.Maphoi
DM
Daliwonga M's update10 May 2021, 13:20
Reviewer Update
afternoon Cell C Team
i would like to know the status of my problem ,i have since went to private communication as suggested on previous communications above, that has not yielded any results.
what do i have do on my side i am getting frustrated.
regards
D.Maphoi
i would like to know the status of my problem ,i have since went to private communication as suggested on previous communications above, that has not yielded any results.
what do i have do on my side i am getting frustrated.
regards
D.Maphoi
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's replyOfficial
10 May 2021, 15:03Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Cell C's reply10 May 2021, 15:03
Official
Good day
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
Apologies for the delay in Updating your ITC profile.
We have made a follow-up with our Legal Department. We will revert feedback as soon as received.
^NZ
DM
Daliwonga M's updateReviewer Update
08 Jun 2021, 12:43Afternoon
I have started having problems with above issue, i have not received any feedback or progress. I tried to renew my MTN contract to no success because of the above issue which is outstanding from 2018 secondly i can have my Betway account activated and RICA due to the same issue. I have since contacted SAFPS of which i was referred to by Betway. I am apparently listed by Cell C not as a victim of ***** so SAFPS cannot issue me with the clearance.
I pleading with you sort this issue once and for all. I have no idea of what your investigation outcomes are given the previous communication. This is starting to affect me in many ways.
I have went private reply to no success. I need my name cleared on this mess please.
I have started having problems with above issue, i have not received any feedback or progress. I tried to renew my MTN contract to no success because of the above issue which is outstanding from 2018 secondly i can have my Betway account activated and RICA due to the same issue. I have since contacted SAFPS of which i was referred to by Betway. I am apparently listed by Cell C not as a victim of ***** so SAFPS cannot issue me with the clearance.
I pleading with you sort this issue once and for all. I have no idea of what your investigation outcomes are given the previous communication. This is starting to affect me in many ways.
I have went private reply to no success. I need my name cleared on this mess please.
DM
Daliwonga M's update08 Jun 2021, 12:43
Reviewer Update
Afternoon
I have started having problems with above issue, i have not received any feedback or progress. I tried to renew my MTN contract to no success because of the above issue which is outstanding from 2018 secondly i can have my Betway account activated and RICA due to the same issue. I have since contacted SAFPS of which i was referred to by Betway. I am apparently listed by Cell C not as a victim of ***** so SAFPS cannot issue me with the clearance.
I pleading with you sort this issue once and for all. I have no idea of what your investigation outcomes are given the previous communication. This is starting to affect me in many ways.
I have went private reply to no success. I need my name cleared on this mess please.
I have started having problems with above issue, i have not received any feedback or progress. I tried to renew my MTN contract to no success because of the above issue which is outstanding from 2018 secondly i can have my Betway account activated and RICA due to the same issue. I have since contacted SAFPS of which i was referred to by Betway. I am apparently listed by Cell C not as a victim of ***** so SAFPS cannot issue me with the clearance.
I pleading with you sort this issue once and for all. I have no idea of what your investigation outcomes are given the previous communication. This is starting to affect me in many ways.
I have went private reply to no success. I need my name cleared on this mess please.