Unkept promises and pathetic customer service

I still have not Recieved the assistance I need.

I spoke to a lady on Thursday the 4th of July and she said that I should send her the proof of payment and she will take the matter to the legal department herself. My fone would be Activated on Friday the 5th of July.

She has not rep**** to the email and I emailed her this morning and I called. No response.

Her name is Funiwe Hintsho. Social media consultant for cellc. *** and her email address is ***

I am so upset because it has been 12 days and i was told that my device would be Activated 48hours after the payment that I made on the 26th of June.

Regards Botlhale Montlhabaki ***