MM
Mokgotlatsela M

1 reviews | Active since Mar 2019

09 Jul 2019, 19:02

Unjustified enrichment by cell c

I have cancelled my contract with cell c in January 2019 after my contract expired in November 2019. I am still being billed and I went to various cell c stores to cancel again and they say they cant help with cancellations in store. I have been given phone numbers that are not going through. I still dont understand why the contract signing is done in store while the cancellation cannot be done in the same store that I took it or at least be assisted with reference numbers. I want this contract to be terminated with immediate effect and my number be given back to me on a pre paid.

0
Replies (2)
Cell C
Cell C's reply10 Jul 2019, 08:28
Official
Good morning Mokgotlatsela

Kindly post a private reply with your ID/Cell C number in question so we can be able to assist as we can't pull up any information on the system with the contact number provided.

Regards
Cell C | PN
MM
Mokgotlatsela M's update12 Jul 2019, 16:07
Reviewer Update
I am still waiting even after the requested information has been send through. This show how rude and nonsense this cell c is. I think its time we start to campaign for closure of this service provider. This is ********.