LB
Lois B
1 reviews | Active since Sept 2015
05 Oct 2015, 15:53
UNJUST, IMMORAL AND PATHETIC
After having been handed over to attorneys some 4 - 6 weeks ago and after much trouble, Thandiwe kindly assisted me, apologised and sent me a letter stating that my account has been paid up and closed. Blow me down if about 2 seeks later I don't receive an sms stating my account is in arrears. I sent an e-mail to Thandiwe - no response. This reoccurred some 2 weeks later, same story. Today I get an sms stating I have been handed over to NDS for collection. HUGH. I try calling Thandiwe but after 3/4 of an hour give up. Nobody answers the phone and at cell rates.<br> <br> CELL C YOU ARE THE WORST. I EXPECT RESOLUTION IMMEDIATELY.<br> <br> NO WONDER YOUR REPUTATION IS WHAT IT IS.
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Replies (1)Cell C's replyOfficial
05 Oct 2015, 15:57Hello L O Brien,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply05 Oct 2015, 15:57
Official
Hello L O Brien,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
