Uninterested in Client Service

After months I finally convinced my mum to switch from her current network provider to Cell C. She was very sceptical at first but I managed to convince her that switching network providers would be effortless and that she would not regret her decision.<br> <br> She recently visited the Cell C Hatfield Branch to inquire about the current packages available to her. Upon her arrival she approached one of the sales consultants, feeling very excited to start her new journey with Cell C. However, the sales consultant had a very uninterested and rude attitude towards her. She seemed to be too preoccupied, flirting with a male friend instead of being of any help whatsoever. Without answering any of the questions my mum had asked her the sales consultant sent her away saying she must come back when her contract with her current network provider is cancelled. She was disgusted and therefore left feeling unappreciated. <br> <br> Customer service like this made her reconsider her switch to Cell C. Pathetic!!!