Unimpressed with the service of Cell c

So I ordered a device that apparently was on a special for the day.

My order has apparently only been put through today after an entire week(Because of a "so-called internal error").

Not only that, there is no stock of the device. I do not understand how cell c can sell us products that they do not have in stock.

Firstly, if I was informed about this I would have chosen a different device. Secondly, when I asked the consultant how long does it take to get stock of a device, I was informed that she cannot say. So I might even wait weeks then?

I am unimpressed with this kind of service.