Unhappy with the move to Glocell
To whom it may concern. (i pray this gets to the CEO)<br> <br> I have been unfortunate with regard to the Autopage closure. I was under the impression that all contracts were to move to the Network provider. But subsequently received an sms (5 March), with a link to a Notice of Cession.<br> This stated Cell C has ceeded my contract to Glocell.<br> After having reviewed Glocell specials, for my upgrade (2 lines), i notice that for similar cellphones, there is an extremely huge difference between packaging options as well as, Glocell being way more expensive to take out or upgrade my contract. <br> <br> I have been a loyal Cell C user for many years. <br> <br> I DO NOT want to be serviced by Glocell, i prefer to be serviced directly from Cell C. <br> Further to this, if i want to move from Glocell to Cell C, i need to serve a notice period of a calendar month. This is absolute nonsense. This should not be the case, i should be allowed to move immediately across. <br> <br> i look froward to you response. Please treat as urgent.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
Regards
Cell C | PN
Good day
i have NOT received any feedback with regard to this.
Absolutely appalling service.
Further to this at this rate off service I am considering cancelling all my company contracts with Cell C.
Good day
i have NOT received any feedback with regard to this.
Absolutely appalling service.
Further to this at this rate off service I am considering cancelling all my company contracts with Cell C.
