JM
Jefrey M
1 reviews | Active since Apr 2017
04 Jun 2020, 15:40
Unhappy with Cellc Insurance
I have claimed for my device on the 23/05/2020 of which I was told the claim is approved. Two days after I paid the excess but yet to receive my device only yesterday I was told they are still ordering . This is not acceptable
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Replies (2)
Cell C's replyOfficial
04 Jun 2020, 16:03Good Afternoon Jefrey
Thank you for making contact with us regarding your insurance claim.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with us regarding your insurance claim.
The matter has been escalated and our team will be in touch to assist.
^NS
Cell C's reply04 Jun 2020, 16:03
Official
Good Afternoon Jefrey
Thank you for making contact with us regarding your insurance claim.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with us regarding your insurance claim.
The matter has been escalated and our team will be in touch to assist.
^NS
JM
Jefrey M's updateReviewer Update
04 Jun 2020, 16:14My problem is if they can't find a replacement device why can't I be given a choice of similar value why should they go on with postponing the delivery date if they have million device of the same value at their disposal.
JM
Jefrey M's update04 Jun 2020, 16:14
Reviewer Update
My problem is if they can't find a replacement device why can't I be given a choice of similar value why should they go on with postponing the delivery date if they have million device of the same value at their disposal.