NB
Nadia B
1 reviews | Active since Mar 2016
22 Jul 2020, 15:34
Unhappy service
Every month there is an amount going off My Cell C account for Insurance. I contacted Cshurance and according to them the Insurance was cancelled very long time ago and I am not covered. After a full month nobody has come back to me to assist to stop deductions and refund. I have sended nurerous mails to both departments
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
22 Jul 2020, 15:57Good day Nadia
Thank you for contacting Cell C.
Our team will be in touch to assist.
^MP
Thank you for contacting Cell C.
Our team will be in touch to assist.
^MP
Cell C's reply22 Jul 2020, 15:57
Official
Good day Nadia
Thank you for contacting Cell C.
Our team will be in touch to assist.
^MP
Thank you for contacting Cell C.
Our team will be in touch to assist.
^MP
NB
Nadia B's updateReviewer Update
22 Jul 2020, 16:13Thank you. Cell C keep on saying they need my service contract. I do not have that it was a upgrade online not at a branch. I feel that this is not my mistake and between Cell C and Cshurance they must cancell the deduction and refund all the premiums where I was not covered asap
NB
Nadia B's update22 Jul 2020, 16:13
Reviewer Update
Thank you. Cell C keep on saying they need my service contract. I do not have that it was a upgrade online not at a branch. I feel that this is not my mistake and between Cell C and Cshurance they must cancell the deduction and refund all the premiums where I was not covered asap