MM
Madona M
1 reviews | Active since Feb 2020
17 Jun 2022, 13:58
Unhappy service
Still being charged for a contract i had in the last 3 years. Please assist as i cannot get through on your customer lines.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
17 Jun 2022, 14:41Hi Madona Molele
Thank you for contacting Cell C.
Our team will be in touch to provide assistance.
Regards
^MP
Cell C's reply17 Jun 2022, 14:41
Official
Hi Madona Molele
Thank you for contacting Cell C.
Our team will be in touch to provide assistance.
Regards
^MP
MM
Madona M's updateReviewer Update
23 Jun 2022, 23:44I received a call today from one of your consultants. They still indicate that I owe cell c, meanwhile last week I called cell c and the consultant indicated I don’t owe anything and lodged the case to be cleared. Now today consultant apologises for the other and indicates that they are mistaken. This is really not fair. Your shop assistants and what your consultants are say and advice are not the same, I as the consumer am now trapped this a debt that I never used the service for. Give the data I have not used and I would happily pay off what ever you indicate that I owe. I am really tired of this.
MM
Madona M's update23 Jun 2022, 23:44
Reviewer Update
I received a call today from one of your consultants. They still indicate that I owe cell c, meanwhile last week I called cell c and the consultant indicated I don’t owe anything and lodged the case to be cleared. Now today consultant apologises for the other and indicates that they are mistaken. This is really not fair. Your shop assistants and what your consultants are say and advice are not the same, I as the consumer am now trapped this a debt that I never used the service for. Give the data I have not used and I would happily pay off what ever you indicate that I owe. I am really tired of this.