SL
Sylvia L

1 reviews | Active since Feb 2022

29 Nov 2022, 11:40

Unhappy former Cell C client

I'm so disappointed with Cell C,my contract was cancelled few months back and still they haven't updated the ITC,still shows account active and also has a balance. They are fast to recruit us in applying for cellphone contracts but when they have to update their system that contract cancelled and closed,they never do. I will never recommend their products to anyone NEVER.

0
Replies (1)
Cell C
Cell C's reply29 Nov 2022, 13:00
Official
Good day Sylvia, 

Thank you for contacting Cell C regarding your Cell C account 
 
Please receive our apologies for the unpleasant experience received, as per our records the request to close your Cell C account and update your ITC was submitted on 03/06/2022 with the following reference: CC***. For us to follow up with the credit bureaus, kindly email us your credit report to *** please use the following subject line on your email:  HP: Sylvia Ledwaba ITC update   Regards^MN

Best regards,