Unhappy customer

@ Cell C.

This is thr 4th review I'm writing on Hello Peter, you guys still haven't fixed your network.

A month and half later, network is STILL giving me problems, I cannot connect.

I am working remotely, and Im finding it impossible to complete my tasks because I'm constantly having network issues. I have to wake up in the am's because that's the only time my phone seems to have network. I'm getting complaints and warnings at work because I simply cannot complete daily tasks, all because of network.

I received a call from someone at head office and I was advised that I need to buy a new sim card and do a sim swop, "hopefully" that will aliviate the problem. Buying a new sim card means I have to take time out of my life, to go and get a proof of residence, another inconvenient on Cell C's part.

I am EXTREMELY unhappy with the service I am receiving from Cell C, that time I am on a 24 month contract.

I keep getting excuses, and empty promises.

I have been with Cell C since 2018 and this is literally the first time I am experiencing such problems.

I feel as a loyal customer my concerns shoiyls be addressed and I should revive some sort of compensation for thr inconvenience I have been experiencing for the last month and half.

If I was on preoaid, I would have left a long time ago. This is thr hight of incompetence.