SB
Shoulene B

1 reviews | Active since Jul 2020

26 Oct 2020, 09:35

Unhappy customer

So its almost 2 months now and my 3rd review about you just of the fone for almost 20 min to repair service no response my debit is gone go off for the second month now paying for a device that i dont have clearly my loyal customer service is nothing to you poor poor poor bad bad bad service

0
Replies (4)
Cell C
Cell C's reply26 Oct 2020, 09:44
Official
Hi Shoulene 

We understand your frustration but would like to assure you that the unit is awaiting parts once parts arrive the unit will be completed and sent back to you. 

^MM
SB
Shoulene B's update26 Oct 2020, 09:48
Reviewer Update
You really gone tell me you are still waiting for part for over a month now this in not acceptable i demand you give me m courtesy fone this is highly a inconvinience for me
Cell C
Cell C's reply26 Oct 2020, 10:13
Official
Our stores do offer loan units. Please return to Cleary Park Cell C store and ask for a courtesy phone which you shall return when you receive your device. 

^MM
SB
Shoulene B's update27 Oct 2020, 17:00
Reviewer Update
So your service has gone from bad to worse you send me to cell c cleary park to a closed door for almost 2 week now i need this issue resolved otherwise your debit wil be reversed