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zinhle M
1 reviews | Active since Apr 2020
17 Dec 2020, 10:08
Unhappy customer
I've been a customer with Cellc since 2010, i recently lost my phone but when i went to the shop to do a sim swap they refused to help me saying that they cant find my details on the system, its very disappointing as i use that number for all my things, taking a new number is not an option for me i need my number back.....
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Replies (1)
Cell C's replyOfficial
17 Dec 2020, 11:41Dear Ms. Ma****iso
Thank you for contacting Cell C.
We have received your review regarding the SIM swap.
Kindly note that the Security Check is the mandatory part of the SIM swap. Cell C can not process the SIM swap if you fail the verifications process.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the SIM swap.
Kindly note that the Security Check is the mandatory part of the SIM swap. Cell C can not process the SIM swap if you fail the verifications process.
^NZ
Cell C's reply17 Dec 2020, 11:41
Official
Dear Ms. Ma****iso
Thank you for contacting Cell C.
We have received your review regarding the SIM swap.
Kindly note that the Security Check is the mandatory part of the SIM swap. Cell C can not process the SIM swap if you fail the verifications process.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the SIM swap.
Kindly note that the Security Check is the mandatory part of the SIM swap. Cell C can not process the SIM swap if you fail the verifications process.
^NZ