EM
Eugene M

1 reviews | Active since Nov 2019

16 Jan 2020, 14:17

Unhappy customer

I was failed by cellc for simswap was sent to the shop and they are offline every day, sent an email but no help, since the 31st my number is not working

0
Replies (1)
Cell C
Cell C's reply16 Jan 2020, 18:28
Official
Good day Eugene Mdhluli

We apologize for the unpleasant experience. 

Was the old SIM card Rica registered under your name and ID? If yes, please purchase a new Cell C unregistered SIM card and send us a Rica serial number. We will assist you with a SIM swap. 

^NT