JT
Juanita T
1 reviews | Active since Sept 2016
09 Jul 2019, 12:23
Unhappy customer
Im trying to understand how Cell C will pick up their charged every year. I signed into a 24 month contract for R296 - now my account is R305. I did not agree to this and this is day light *******.
I now know why people leave Cell C and move over to other networks - i have 3 lines with Cell C for the last 8 years and I am seriously thinking about changing my networ****!
Very disappointed
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
09 Jul 2019, 13:16Good afternoon Juanita
In line with the terms and conditions of the subscriber agreement, Cell C has the right to change any of its charges from time to time, on notice to you, by means of publishing an amended tariff plan and submitting such tariff plan to ICASA.
Regards
Cell C | PN
In line with the terms and conditions of the subscriber agreement, Cell C has the right to change any of its charges from time to time, on notice to you, by means of publishing an amended tariff plan and submitting such tariff plan to ICASA.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Jul 2019, 13:16
Official
Good afternoon Juanita
In line with the terms and conditions of the subscriber agreement, Cell C has the right to change any of its charges from time to time, on notice to you, by means of publishing an amended tariff plan and submitting such tariff plan to ICASA.
Regards
Cell C | PN
In line with the terms and conditions of the subscriber agreement, Cell C has the right to change any of its charges from time to time, on notice to you, by means of publishing an amended tariff plan and submitting such tariff plan to ICASA.
Regards
Cell C | PN
Best regards,
JT
Juanita T's updateReviewer Update
09 Jul 2019, 15:09Well i was not given any notice of a change in the charges - i will be sure not to renew my contracts next month
JT
Juanita T's update09 Jul 2019, 15:09
Reviewer Update
Well i was not given any notice of a change in the charges - i will be sure not to renew my contracts next month