UNHAPPY CUSTOMER

UNHAPPY CUSTOMER:

Cell C Westgate has not given me what i have signed up for. 07 September 2018 I app**** for a contract P Smart Huawei phone monthly subscription of R249 which includes one line. To my surprise Cell C billed me for another line ********** which i know nothing of . Immediately i reported the matter to head office call center but till today the matter is not been resolved, after making several phone calls the matter as not been resolved , the ********** department is working on it for 2 months now , i have a suspended line because i refused to pay some else bill which is linked to mine .

NB: Agent by name of Doris Teme is the one who assisted me to open the account. whenever i contact her about the matter she is referring me to call center.

i have find out line ********** belongs to Noxolo Mpho.

I am not happy Cell C has ********** my account and thy are not owning up to anything . This is *****, my rights have been violated as a consumer.

Thanks Cordelia Mogashoa **********