Unhappy Customer

<p>i got a call from Cell C- Cell Direct on the 4th of October 2016 to do an Upgrade. I agreed to 5gig wifi router at R199/m which i received the next day. I struggled to get router up and running but eventually I managed and immediately i put a limit of R1 on my line. To my suprised two weeks ago , I received the call from Cell C that i owe them R3,300. I did not agree to that because I knew that i put a R1 limit. Only to find that a Cell c employee decided to change the limit from R1 to R17000,00 on the 17 October 2016 without me knowing about it. The worse part what was she/he doing in my account without my persimmision. Now the data has been stopped, i cannot use the data. The only reason why i agreed to the upgarde. I am suffering because it took less a minute for someone at Cell C to do some stupid act on my account. When you call they refer from pillar to post and i never got feedback on the so-called their investigation. Everytime i must call to get feedback and never called my except for one time is was informed of the ammount that i am owing.</p> <p> </p> <p> </p>