unhappy customer

<p>TO WHOM IT MAY CONCERN</p> <p> </p> <p>IVE PUT MSG ON YOUR FB PAGE NO REPLY. WHAT IS HAPPENING TO CELL C CUSTOMER SERVICE? IVE OPEN UP NEW CONTACT FOR MY SON. I PHONED 145 TO ORDER A CELL S40 CAT. I ASK LADY TO KEEP MY SON CELL NUMBER ********** 694.WHICH SHE DIDNT DO. HENCE MY SON CANT USE HIS NEW CELL FOR HIS BUSY. SO I PHONE 140 TO GET TOLD RICO NUMBER ********** 57759 HAS BEEN RICO. WAS THEN TOLD BY CUSTOMER CARE TO BUY NEW SIM CARD. WHICH MY SON DID DO.MY SON DOES NOT LIVE WITH ME HE LIVES BUTHURST IN EASTERN CAPE. I LIVE IN PORT ELIZABETH. SO HE HAD TO GO TO PORT ALFRED WHICH COST PETROL N MONEY TO BUY NEW SIM CARD THEN HE HAD TO PHONE ME N GIVE ME NEW RICO NUMBER. I THEN PHONE 143 TO GET TOLD WE CANT DO A SIM SWAP BY CUSTOMER CARE SUPERVISOR MY SON DIDNT HAVE BUY SIM CARD.WE CAN DO NUMBER CHANGE WHICH IS COSTING ME R250 FOR CELL C WHO MESSED UP. WHY DO I HAVE TO PAY FOR IT WHEN CELL C MESS UP. IM SO ANGRY NOW IM GOING TO HELLO PETER TO PUT CELL C IN BAD NAME. AS NO ONE IN CELL C KNOW WHAT THEY ARE DOING IN CUSTOMER CARE INCLUDING SUPERVISOR AS I GOT TOLD TO DO SIM SWAP 1ST TIME N THEN GET TOLD TO DO A NUMBER CHANGE 2ND TIME. IM GETTING TIRED OF CELL C CUSTOMER CARE. I FEEL THEY ARE NOT QUALIFIED TO DO THIS JOB. I WANT THIS SORT OUT N I DONT WANT PAY A CENT MORE FOR CELL C MESS UP.</p> <p> </p> <p> </p>