Unhappy Customer

I'm so disappointed with CellC service. You keep telling people to move you will pay them R10000 but your service for your existent customers that keep renewing their contracts are forgotten about and treated like ****!<br> I took out an early upgrade last year, the consultant told me about a 1G + Samsung deal. The consultant forgot to mention to me that the 1G is split (500MB day & 500MB midnight) if I knew that was the agreement I don't think I would have accepted because that does not suit my needs. So in the last week of Feb 2016 I made a call to CellC Customer Care & I was notified about this split. Immediately I requested the issue to resolved. After several calls to the CellC Customer Care, we are going into the second week of Mar 2016 and was still waiting for feedback. I tried calling again to give them one more chance to try and help me again, to such great disappointment I still waiting for CellC to call me..<br> Your employee's are giving your company a very bad reputation in market.<br> I'm truly disgusted by this service because without fail i pay with my hard earned money to given such service.