KR
Kholofelo R
1 reviews | Active since Feb 2021
17 Aug 2021, 10:25
Unhappy client
terrible customer service billing, i have had enough with celll c, phoned many times, no one is able to assist me to resolve 2 raise invoice for 1 month, no one is able to close it or resolve it, (can finance department please contact me please its been over a month
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
17 Aug 2021, 10:44Hi Kholofelo
Thank you for getting in touch.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
Thank you for getting in touch.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
Cell C's reply17 Aug 2021, 10:44
Official
Hi Kholofelo
Thank you for getting in touch.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
Thank you for getting in touch.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
KR
Kholofelo R's updateReviewer Update
18 Aug 2021, 10:12 got an email this morning from Palesa Nhlapo (social media support consultant), alluding she tried calling me, i responded to her email that i dont have any missed calls and if she could please try again, of which she has not, i have texted her several times, called her on *** as it appears on her signature, she picks up the call and not say a word.
Now i see the culture at CELL C , im not surprises no one is able to assist me ,
i have continued to send emails to finance department to contact me as my issues can apparently be resolved by them with no avail. i regret the day i took contract with CELL C i really do, worse service of my life , im really disturbed by this level of service its shocking.
Now i see the culture at CELL C , im not surprises no one is able to assist me ,
i have continued to send emails to finance department to contact me as my issues can apparently be resolved by them with no avail. i regret the day i took contract with CELL C i really do, worse service of my life , im really disturbed by this level of service its shocking.
KR
Kholofelo R's update18 Aug 2021, 10:12
Reviewer Update
got an email this morning from Palesa Nhlapo (social media support consultant), alluding she tried calling me, i responded to her email that i dont have any missed calls and if she could please try again, of which she has not, i have texted her several times, called her on *** as it appears on her signature, she picks up the call and not say a word.
Now i see the culture at CELL C , im not surprises no one is able to assist me ,
i have continued to send emails to finance department to contact me as my issues can apparently be resolved by them with no avail. i regret the day i took contract with CELL C i really do, worse service of my life , im really disturbed by this level of service its shocking.
Now i see the culture at CELL C , im not surprises no one is able to assist me ,
i have continued to send emails to finance department to contact me as my issues can apparently be resolved by them with no avail. i regret the day i took contract with CELL C i really do, worse service of my life , im really disturbed by this level of service its shocking.
KR
Kholofelo R's updateReviewer Update
18 Aug 2021, 10:13Can someone from CELL C FINACE DEPARTMENT CONTACT ME TODAY PLEASE TO RESOLVE THIS MATTER
KR
Kholofelo R's update18 Aug 2021, 10:13
Reviewer Update
Can someone from CELL C FINACE DEPARTMENT CONTACT ME TODAY PLEASE TO RESOLVE THIS MATTER
KR
Kholofelo R's updateReviewer Update
18 Aug 2021, 10:46When can i expect a response from CELL C for real
KR
Kholofelo R's update18 Aug 2021, 10:46
Reviewer Update
When can i expect a response from CELL C for real
Cell C's replyOfficial
18 Aug 2021, 14:42Hi Kholofelo
Please expect our call.
^NH
Please expect our call.
^NH
Cell C's reply18 Aug 2021, 14:42
Official
Hi Kholofelo
Please expect our call.
^NH
Please expect our call.
^NH