Unhappy client

On the 25th of October 2018, Cell C short debited my account with R65-00. I made several contact with them to collect the outstanding amount from my account after they had closed my lines. I further contacted them back again twice to verify if this amount has been collected, and I was told the amount has been collected.

I have recently app**** for a bond, and guess what??? Cell C has listed me for a mere R65-00 which they did not collect. For some reason I am trying to comprehend as to how this is any of my fault??? 2 days ago I contacted Cell C to get proof that my account is up-to-date and there is no outstanding amount.....yet again Cell C is failing to come to the party.

if it is not the debit order date that is not correct, it is the debit order amount not collected in full and if not that, I can't get a simple letter from Cell C to assist me in sorting out their mess. I am very dissapointed and don't myself extending my business relationship with them moving forward.