SP
Sheena P

1 reviews | Active since May 2017

08 Aug 2018, 12:55

Unhappy Client

On the 2nd of the month my line was suspended due to non payment. That is now a week with no line yet at the end of the month cell C will b quick to bill me the full amount of my account.

I have been waiting for 2 days for legal to contact me regarding payment arrangements as I am unemployed yet rude consultants called Monica phone me asking whem Am i paying the outstanding amount.

Tomorrow is a public holiday.. am I now going to sit with a suspended line untill next week?

I cant be contacted on the alternative number provided to your facebook team

0
Replies (2)
Cell C
Cell C's reply08 Aug 2018, 13:00
Official

Good afternoon Sheena

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply08 Aug 2018, 15:55
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,