MM
Mbali M

1 reviews | Active since Jan 2020

14 Jan 2020, 11:48

Unhappy client

I claimed for my phone on the7.12.19 and paid my excess fee on the 21st your administrators world wide advisory services placed my order on the 23.12.2019 with tracking nr cellc***3 and was advised to wait for 7 days and no one called to inform me of my feedback when i called to enquire i spoke to Tshidiso and he said the couriers lost my phone and a new order will be placed i no longer want the phone they want to deliver i want a Huawei mate 20 pro without any extra charges or give me options of phones worth R7500

0
Replies (4)
Cell C
Cell C's reply14 Jan 2020, 18:28
Official
Good day Mbali 

Thank you for contacting Cell C. 

We are looking into your query and will be in contact to advise. 

Do expect communication. 

^YM 
MM
Mbali M's update15 Jan 2020, 08:41
Reviewer Update
When should i expect it its been a month without a phone
MM
Mbali M's update15 Jan 2020, 10:01
Reviewer Update
I spoke to Minky Mahlatsi Molepo who said they do not have references and i requested to speak to her manager Pearl Majola she said my reference is my cellphone number and the dates i called in Please see below
***
***
***
MM
Mbali M's update15 Jan 2020, 10:05
Reviewer Update
My contract nr is *** and id nr is ***