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NTHABISENG B

1 reviews | Active since Mar 2016

26 May 2021, 14:23

Unhappy client

I HAVE NEVER FELT SO DISRESPECT IN MY LIFE

SO I GOT BELOW EMAIL AFTER I REQUESTED TO CANCEL MY CONTRACT THEN I MADE THE PAYMENT BEFORE 31MAY AS PER EMAIL KNOWING THAT LAST DEBIT ORDER WILL GO OFF STILL AND I CALLED THE CALL CENTER TO CANCEL AS PER BELOW EMAIL AND I SPOKE TO SIMPHIWE MIND YOU THIS IS MY 3RD CALL AFTER BEING TOLD MY PAYMENT IS NOT REFLECTING SINCE MONDAY YET I PAID ON THE 18TH ALREADY. CAN SOMEONE HELP ME TO CANCEL THIS CONTRACT PLEASE .

CAN A MANAGER CALL ME AS I REQUESTED ON MONDAY BUT NO ONE BOTHERED TO CALL ME ON MY ALT NUMBER AS AM NOT USING THE CONTRACT NUMBER.

SIMPHIWE NOW TELLS ME MH MONEY IS 4000SOMTHING WHICH IS SHORT HOW IS THAT POSSIBLE YET I PAID FULL SETTLEMENT FEE

CAN SOMEONE CALL ME AND EXPLAIN WHAT THE **** IS GOING HERE Thank you for contacting Cell C

We have tried contacting you regarding your settlement amount query, however we were unable to reach you.

Your Settlement amount is R5224.46 excluding the current bill and the settlement amount is only valid until the 31/05/2021 after making the payment please send proof of payment to proof of *** and contact 084143 option 2 for cancellations once payment is done

Regards: Cell C

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Replies (1)
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NTHABISENG B's update24 Jun 2021, 16:11
Reviewer Update
Hi guys it seems hellopeter is the only language you guys understand

I spoke to Theodories molotsi who confirmed my Acc was closed and cancelled and changed to prepaid but I got invoice from you guys for this month?

Can I please have paid up letter confirming that I don’t have any active account with cell c ???????