jL
judy L
1 reviews | Active since Nov 2016
25 Nov 2016, 11:03
UNHAPPY CELL C CLIENT
<p>I have been with cell c for 10 years, one of ur good paying client, but this is the way u CELL C treat your LOYAL clients, its totally a shock. my handset gave in, and the reply i got from your repair centre is that the handset is water damage, i dont believe that at all, that is there new excuse not to repair the clients handsets, i have been a loyal client, i have been without a handet since August, I had to call Maponya mall for my handset today, that is when they only said the hanset is back from repair and it is not repair, because i am not willing to pay R3000 to fix a phone, i am so unhappy, payaing for a handset that i cant even use.</p>
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Replies (2)
Cell C's replyOfficial
25 Nov 2016, 13:00We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply25 Nov 2016, 13:00
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
30 Nov 2016, 09:37Please be advised that Patrick could not get hold of you on your contact numbers. However he sent an email advising you of this and on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply30 Nov 2016, 09:37
Official
Please be advised that Patrick could not get hold of you on your contact numbers. However he sent an email advising you of this and on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,