UNHAPPY AND DISGUSTED

I have been struggling with Cell C for 8 months now. I have upgraded December 2016 to a new contract and ever since then i have been struggling. The bills and accounts that they have been sending me is outrageous. Every time i phone them and complain, the call centre or managers tell me something else. Every time there is another reason why my cellphone bill is high. I have set a limit, but the bill exceeds that amount every month. And then when i complain, they give me all sorts of reasons why. For example: One of the managers told me that the person i spoke to who was supposed to help, did not have the authority to set my limit and he had to call a manager to do so. After that he promised that the bill will not be more than my limit. To no surprise, the bill was more than that at the end of the month. I complained again, first they told me that the previous guy that i spoke to does not work there and then the manager, Lhondo, told me that i should please cancel my contract with Cell C because the reason for my high bill is self inflicted. I have again struggled with Cell C about another bill that they charged internet usage, although i only have a certain amount of data available. I have had it up to here with Cell C and is very upset and disgusted with the way they have handled this.

I am cancelling my contracts with them and will not pay another cent.